Returns & Exchanges
At Sole Bliss, we want you to be completely satisfied with your purchase. If your new shoes aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn footwear in its original packaging and include the completed return form inside the box to ensure faster processing.
Attach the Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your package, covering any old shipping marks.
Drop Off & Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing