Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I know which size to order?

We recommend referring to our comprehensive Size Guide available on each product page. Our footwear generally fits true to size, but if you are between sizes, we suggest sizing up for the most comfortable fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your order sooner.

Are your materials sustainably sourced?

Yes, Sole Bliss is committed to ethical fashion. We work with certified tanneries and manufacturers who prioritize environmental responsibility and fair labor practices.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my leather shoes?

To maintain the quality of your shoes, we recommend using a damp cloth for light cleaning and applying a high-quality leather conditioner every few months to prevent cracking.